who we work with
Manufacturers
Differentiate your brand in a crowded market place and create new revenue streams with strategic, robust post sales services.
who we work with
Manufacturers
Differentiate your brand in a crowded market place and create new revenue streams with strategic, robust post sales services.
Essential manufacturer services
WHY PRODUCT SUPPORT MATTERS
For AV manufacturers times are hard.
Chip-set shortages means long product lead times. Brexit has complicated the RMA process adding logistical complexities, time and cost.
Many end-users are considering how they sweat their assets in the face of those challenges.
So what next?
For manufacturers, enterprise level services are essential. Not only can they help reduce system downtime and improve the user experience for customers, but they can establish your business as the natural choice for both resellers and end users alike.
Add to that the opportunity to offer services outside traditional ‘break/fix’ support and your service offering can help drive product sales and create a recurring revenue model to help weather the technological storm.
what we offer
Manufacturer Services
Service Desk Audit
Create a lean, efficient operation that delivers the best in customer experience.
Managed Services Assessment
A holistic assessment of how your services benefit your business and your customer organisations.
Customer Success Training
Find out how to discover new opportunities, drive service revenue, retain customers and build loyalty.
Custom Consultancy
Empowering you to implement a powerful Service Strategy, whatever that looks like.
